Transactional SMS are messages sent to customers to facilitate a transaction or provide information related to a transaction, such as order confirmations, account notifications, or appointment reminders. Promotional SMS, on the other hand, are marketing messages sent to promote products, services, or events.
Transactional
Mishtel seamlessly integrates Transactional SMS services
into its cloud telephony suite, meeting client needs in digital
campaigns. These messages facilitate the smooth delivery of crucial
information, particularly for time-sensitive updates on user
transactions or interactions. Triggered by user actions,
Transactional SMS ensure timely and essential communication,
typically without promotional content. They are often initiated by
specific events such as purchases, service sign-ups, or account
notifications, enhancing customer engagement.
Promotional
Mishtel seamlessly integrates Promotional SMS services into its cloud
telephony suite, meeting
client needs in digital campaigns. These messages promote products, services, and
events,
aiming to drive sales and enhance brand awareness. Each message includes a
compelling call-to-action,
guiding recipients to take meaningful actions. Unlike transactional SMS, which relay
specific
transactional information, promotional SMS are focused on marketing and generating
interest among
potential customers.
Smart Link
Mishtel seamlessly integrates Smart Link SMS services
into its cloud telephony suite, catering to client needs in digital
campaigns. This feature enables users to create dynamic, trackable links
associated with specific phone numbers or virtual phone systems.
Customizable for various actions and metrics tracking, Smart links
enhance cloud telephony functionality, empowering businesses to
efficiently track, analyze, and optimize their telephony-related
activities and campaigns.
Short Code
Mishtel seamlessly integrates Short Code SMS services into
its cloud telephony suite, meeting client needs in digital campaigns.
These specialized, abbreviated phone numbers are used for SMS and MMS
messages, typically comprising 5 or 6 digits. They offer a
cost-effective method for reaching broad audiences and facilitating
interactive communication channels. Short codes serve as a potent tool
for businesses to engage with their audience, execute targeted messaging
campaigns, and encourage customer interactions within cloud telephony
environments.
Long Code
Mishtel seamlessly integrates Long Code SMS services into
its cloud telephony suite, meeting client needs in digital campaigns.
Long codes utilize standard, full-length phone numbers for SMS messaging
and voice calls, resembling regular numbers for person-to-person
communication. They offer a reliable and flexible solution,
enabling businesses to incorporate SMS messaging and voice calling
capabilities effortlessly within their cloud telephony systems,
supporting diverse communication workflows and use cases.
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OTP
Mishtel integrates OTP SMS services into its cloud telephony
offerings,
addressing client needs in digital campaigns. Our service enhances security by
delivering
unique authentication codes to users' mobile devices, valid for a short duration.
Utilizing
OTPs via SMS in cloud-based telephony, Mishtel ensures an additional layer of
security for
login and verification, providing reassurance to users about their data protection.
Dynamic SMS
Mishtel seamlessly incorporates Dynamic Code SMS services into its
cloud telephony suite, meeting client needs in digital campaigns. These codes are
customized and flexible, offering adaptable messaging solutions for businesses.
They adjust based on specific parameters or user interactions, ensuring personalized
communication experiences. Dynamic Code SMS empowers businesses to deliver tailored
messages effectively, optimizing engagement and driving results within cloud
telephony environments.
International SMS
Mishtel offers International Code SMS services within its
cloud telephony suite, addressing client needs in digital campaigns.
This messaging service enables effortless communication between users
across diverse countries. Leveraging cloud-based telephony services, users
can seamlessly send and receive text messages internationally. International
SMS functionality allows businesses and individuals to connect with
contacts worldwide, extending their reach and facilitating global
communication. By utilizing international SMS capabilities, businesses can enhance
their global presence, nurture international relationships, and capitalize on
opportunities in global markets.
Flash
Mishtel integrates Flash SMS services into its cloud telephony suite,
meeting client needs in digital campaigns. These messages deliver urgent information
directly to
recipients' screens without saving to the inbox. Unlike standard SMS, they appear
immediately upon
receipt, ensuring heightened visibility and urgency. This feature is invaluable for
businesses
aiming to promptly convey time-sensitive messages to their audience's mobile
devices.
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Contact UsSome FAQ’s
Read Most Frequent Questions
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What is Transactional SMS and how is it different from Promotional SMS?
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What are Long Code and Short Code SMS and how are they used?Long Code SMS utilize a standard phone number for sending and receiving text messages, making them suitable for two-way communication such as customer support or surveys. Short Code SMS, on the other hand, use a shorter, easy-to-remember number for mass messaging campaigns, such as voting or promotions.
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How is the performance of SMS campaigns measured?The performance of SMS campaigns can be measured using metrics such as delivery rate, open rate, click-through rate, and conversion rate. Cloud telephony platforms often provide analytics and reporting tools to track and analyze the effectiveness of SMS campaigns.
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What technical data should I consider when using SMS Service in Cloud Telephony?When using SMS service in cloud telephony, consider technical data such as API integration capabilities, message throughput, message delivery speed, message formatting options (e.g., Unicode support for multilingual messages), and compliance with regulations such as GDPR and TCPA. These factors can impact the reliability, scalability, and effectiveness of your SMS communication strategy.
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How does Mishtel support customers with onboarding and problem-solving?Mishtel provides dedicated customer support to assist with onboarding, configuration, and troubleshooting. From initial setup to ongoing maintenance, Mishtel's support team is available to address any issues or queries promptly, ensuring a smooth and hassle-free experience for customers.
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