2018
Mishtel Services was founded in Delhi/NCR, India, with a vision to provide reliable telecom and digital communication solutions. The journey began with Bulk SMS and Voice Call services.
Powering Intelligent Business Communication
Backed by 7 years of enterprise communication expertise, Mishtel provides secure, AI-enabled CPaaS and CCaaS platforms that empower businesses to engage customers efficiently, scale operations seamlessly, and drive meaningful growth across India.
Empowering Businesses with Secure & Scalable Communication Platforms
Mishtel is a technology-driven company providing Communications Platform
as a Service (CPaaS) and Contact Centre as a Service (CCaaS) is proudly to announce that
we are now officially VNO Approved (Virtual Network Operator) under the guidelines of
the Department of Telecommunications, Government of India. solutions that allow
organizations to add real-time voice, messaging, and video into existing enterprise
applications. We provide solutions as per the client’s requirements through the mixing
of our products and services. Our main services include cloud telephony-based
communication services like SMS, OBD, WhatsApp API, and IVR solutions. For messaging
services, we provide DLT Registration, Promotional SMS, Transactional SMS, OTP SMS,
Flash SMS, etc, and for Voice Platforms, we provide outbound Voice Call, OTP Voice Call
(predicated as per Project), Playback IVR, Missed Call etc.
Board Of Directors
Visionary leaders driving strategic growth and organizational excellence forward.
Rajeev Mishra
Managing DirectorDynamic Managing Director overseeing Sales and Operations, driving growth, optimizing processes, and ensuring seamless execution. His leadership ensures high-quality service delivery, operational excellence, sustainable growth and ensuring sustainable success and profitability.
Shweta Mishra
Managing DirectorStrategic Managing Director overseeing Support and Finance, ensuring efficiency, financial stability, and exceptional customer service. With a focus on operational excellence and customer satisfaction, she drive efficiency, compliance, and sustainable growth.
Soumya Mishra
Managing DirectorDiscreet Managing Director providing strategic guidance, empowering teams, and ensuring seamless operations behind the scenes. Her leadership style emphasizes trust, collaboration, and behind-the-scenes support to drive sustainable growth and organizational success.
Milestones That Define Mishtel
Mishtel achieved milestones through innovation and trusted messaging solutions.
2019
Mishtel expanded its service portfolio and client base, delivering high-quality Bulk SMS and Voice communication solutions across multiple industries.
2020
During the COVID-19 pandemic, Mishtel supported large-scale awareness and information campaigns through SMS and voice calls for enterprises, institutions, and government-linked initiatives.
2021
The company strengthened its platform by scaling IVR, Toll-Free, and Missed Call solutions, offering customized communication workflows for enterprise clients.
2022
Mishtel was officially recognized as a Micro, Small, and Medium Enterprise (MSME). Infrastructure and service reliability were further enhanced to support high-volume campaigns.
2023
Mishtel expanded operations across multiple locations, including Delhi NCR, Bangalore, and Indore, and successfully executed large-scale election and voice campaign projects.
2024
Advanced communication solutions were introduced, including the WhatsApp Business API, Google RCS Messaging, and high-capacity Bulk SMS delivery with crore-level scalability
2025
Mishtel stands as a 360° Cloud Communication Service Provider, offering Bulk SMS, Voice Calls, IVR, WhatsApp API, RCS, and end-to-end campaign management solutions for businesses and political campaigns across India.
Mission & Vision
Empowering Growth, Elevating Success : Where Innovation Meets Service Excellence
VISION
We envision a connected digital ecosystem where every business, regardless of size, can communicate with customers instantly, intelligently, and securely. Through our VNO-approved communication platform, Mishtel Service to be India’s most trusted name in CPaaS and CCaaS, driving digital transformation and smarter communication.
MISSION
Our mission is to revolutionize business communication through innovative cloud telephony and CPaaS solutions. We aim to empower organizations with smart, scalable, and automated tools for voice, messaging, WhatsApp, and RCS communication, ensuring seamless customer engagement and operational efficiency.
VALUES
To become India’s most trusted and innovative communication platform, empowering businesses with seamless, intelligent, and scalable digital engagement, enabling stronger customer connections, operational efficiency, and sustainable growth through reliable, secure, and future-ready communication technologies nationwide.
