ABOUT OUR VISION

Powering Intelligent Business Communication

Backed by 7 years of enterprise communication expertise, Mishtel provides secure, AI-enabled CPaaS and CCaaS platforms that empower businesses to engage customers efficiently and scale operations seamlessly.

About Image

Empowering Secure Business Communication

Mishtel is a technology-driven company specializing in innovative and reliable cloud communication solutions for enterprises across India.

As a VNO approved by the Department of Telecommunications, Mishtel stands as a trusted leader in the CPaaS and CCaaS industry.

DOT Approved VNO
Scalable CPaaS
Board Of Directors

Visionary leaders driving strategic growth and organizational excellence forward.

user

Rajeev Mishra

Managing Director

Dynamic Managing Director overseeing Sales and Operations, driving growth, optimizing processes, and ensuring seamless execution. His leadership ensures high-quality service delivery, operational excellence, sustainable growth and ensuring sustainable success and profitability.

user

Shweta Mishra

Managing Director

Strategic Managing Director overseeing Support and Finance, ensuring efficiency, financial stability, and exceptional customer service. With a focus on operational excellence and customer satisfaction, she drive efficiency, compliance, and sustainable growth.

user

Soumya Mishra

Managing Director

Discreet Managing Director providing strategic guidance, empowering teams, and ensuring seamless operations behind the scenes. Her leadership style emphasizes trust, collaboration, and behind-the-scenes support to drive sustainable growth and organizational success.

Our Journey

Milestones That Define Mishtel

Mishtel achieved milestones through innovation and trusted messaging solutions.

2018

Foundation of Mishtel Services

Mishtel Services was founded in Delhi/NCR, India, with a vision to provide reliable telecom and digital communication solutions. The journey began with Bulk SMS and Voice Call services.

2019

Expanding Communication Solutions Nationwide

Mishtel expanded its service portfolio and client base, delivering high-quality Bulk SMS and Voice communication solutions across multiple industries.

2020

Supporting Critical COVID-19 Communication Campaigns

During the COVID-19 pandemic, Mishtel supported large-scale awareness and information campaigns through SMS and voice calls for enterprises, institutions, and government-linked initiatives.

2021

Strengthening Cloud Telephony Infrastructure

The company strengthened its platform by scaling IVR, Toll-Free, and Missed Call solutions, offering customized communication workflows for enterprise clients.

2022

MSME Recognition & Infrastructure Growth

Mishtel was officially recognized as a Micro, Small, and Medium Enterprise (MSME). Infrastructure and service reliability were further enhanced to support high-volume campaigns.

2023

Multi-City Expansion & Election Campaign Success

Mishtel expanded operations across multiple locations, including Delhi NCR, Bangalore, and Indore, and successfully executed large-scale election and voice campaign projects.

2024

Launch of Advanced Messaging Platforms

Advanced communication solutions were introduced, including the WhatsApp Business API, Google RCS Messaging, and high-capacity Bulk SMS delivery with crore-level scalability

2025

Becoming a 360° Cloud Communication Provider

Mishtel stands as a 360° Cloud Communication Service Provider, offering Bulk SMS, Voice Calls, IVR, WhatsApp API, RCS, and end-to-end campaign management solutions for businesses and political campaigns across India.

Mission & Vision

Empowering Growth, Elevating Success : Where Innovation Meets Service Excellence

user

VISION

We envision a connected digital ecosystem where every business, regardless of size, can communicate with customers instantly, intelligently, and securely. Through our VNO-approved communication platform, Mishtel Service to be India’s most trusted name in CPaaS and CCaaS, driving digital transformation and smarter communication.

user

MISSION

Our mission is to revolutionize business communication through innovative cloud telephony and CPaaS solutions. We aim to empower organizations with smart, scalable, and automated tools for voice, messaging, WhatsApp, and RCS communication, ensuring seamless customer engagement and operational efficiency.

user

VALUES

To become India’s most trusted and innovative communication platform, empowering businesses with seamless, intelligent, and scalable digital engagement, enabling stronger customer connections, operational efficiency, and sustainable growth through reliable, secure, and future-ready communication technologies nationwide.